Your data belongs to you. 999qq believes it is our responsibility to protect every player's privacy. This policy clearly sets out what information we collect, how we use it, and how we keep it secure.
When you open an account, play games, or use any service on 999qq, certain information naturally comes to us. 999qq believes it is our responsibility to be upfront about how that information is handled.
This Privacy Policy is written in plain, easy-to-understand English for players in Bangladesh. We have avoided complex legal language to ensure every section is clear and accessible to everyone.
By using the 999qq website, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform.
This policy applies to the 999qq website, mobile app, and all related services.
999qq collects only the information genuinely needed to provide its services. Collecting unnecessary data goes against our policy.
| Types of Data | Purpose | Retention Period |
|---|---|---|
| Identity Document Information | KYC verification and fraud prevention | 5 years after account closure |
| Payment Information | Transaction Processing | As required by legal obligations |
| Gaming Log | Dispute Resolution & Auditing | 3 Years |
| Cookie Information | Improving User Experience | At end of session or after 30 days |
999qq uses your information only for specific, defined purposes. It is never used for unrelated reasons.
999qq never sells your information to advertising agencies. Your data will never end up on any third-party marketing list.
999qq limits access to your information to as few people as possible. However, sharing data is unavoidable in certain situations.
When sharing data with third parties, 999qq ensures they adhere to the same privacy standards.
999qq uses cookies and similar technologies on its website to enhance your browsing experience.
You can disable non-essential cookies through your browser settings, though some features may become limited as a result.
999qq follows the highest industry standards to protect your data. These are not just promises — we have concrete technical measures in place.
999qq's data security practices comply with PCI DSS standards, the highest level of international payment security.
You have clear rights over your own personal data at 999qq. Contact our support team to exercise any of these rights.
You may submit a request to find out what information we hold about you.
You can request corrections to any inaccurate or outdated information.
Where no legal obligation exists, you may request that your data be deleted after your account is closed.
You may request a copy of your data in a portable format.
You can opt out of promotional emails or messages at any time.
You may request that data processing be restricted in certain circumstances.
999qq strictly serves users aged 18 and above only. We never knowingly collect personal information from minors.
If we discover that a minor has created an account, the account will be immediately closed and all associated data will be permanently deleted.
If parents believe their child is using 999qq, please contact our support team immediately.
999qq may update this Privacy Policy at any time. When changes are made:
Check this page regularly to stay up to date with the latest changes.
For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact the 999qq support team.
Our data protection team will process your request within 30 business days. Complex requests may take a little longer — but you will be notified.
Support: Available 24/7 via live chat in Bengali.
Not just words — backed by real technical safeguards.
Every transaction and piece of personal information is protected with 256-bit SSL encryption — virtually impossible for hackers to crack.
999qq never sells your information to advertisers or third parties. Your data is used solely to serve you.
Regular audits are conducted by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.
You have full control — view, correct, delete your data, or opt out of marketing at any time.
OTP-based two-factor security — even if someone knows your password, they cannot access your account.
999qq commits to responding to all privacy-related requests within 30 business days.